24x7x365
MyAdmin Live Support
It's all about being proactive
It's really about simplifying the administation of your IT infrastructure. Our goal is to identify and resolve issues before the impact your operations. When we speak to most clients about 24x7 monitoring, the frequent response is "My business does not operate 24x7, so I don't need it..." Monitoring is a fundamental building block in any proactive service. Proper IT network support begins with monitoring and analysis of the current environment. Not only can this provide key indicators of failure BEFORE they happen, but extensive analysis from IT network support can help you plan for your technology far ahead of time, allowing insight in to key factors such as server performance, disk space, memory utilization, and more. Our IT network support can even tell you what is happening on your network based on time of day and day of week!
Instant remediation
Our Network Operation Center (NOC) operates 24x7x365 with on-site IT Network Support Specialists also available around the clock for emergency service. Over 97% of issues on your network are addressed immediately and automatically during that time.
Imagine email going down at 3am. Without knowing there was an issue, your employees would start the day non-productively. It could take hours for you to determine that there was an issue, wait for a response, and trying to resolve the issue blindly upon arrival. Our MyAdmin Live Support plans provide you the assurance that you are up and operative when you arrive, without ever knowing that there was an issue to begin with.
Savings
Proactive IT network support services are very affordable. Quite frankly, you could never afford to pay for the level of services that our Live Support plans deliver if they were being done manually and reactively. Instead, you can enjoy a level of service you never thought possible and prices you didn't think you could afford. It's a true win-win.
Contact us for a site evaluation today.
