Using a tablet in the office or for business can help you be more productive or at the very least can make your job easier. One of the most popular tablets is the iPad, with many owners swearing that it has made them more productive. One common gripe however is that the keyboard isn't the best for efficiency. There are some features that help though.

Here's a tip on how you can improve typing on your iPad through the use of keyboard shortcuts.

What are they? Keyboard shortcuts are a built-in feature of iOS that allow you to type in a few letters and have your iPad input full sentences or words. This is similar to a Web browser's autocomplete feature which will fill in forms when you enter a few letters or even a word.

How it works Keyboard shortcuts require manual setup, you will have to set a phrase, sentence, word, etc. as well as the letters that will input the phrase. For example you can set the letters 'beml' to be a shortcut for your business email; when you type 'beml', your iPad will input your email address.

These shortcuts could be quite useful, especially if you find yourself continually entering the same word or sentence. This will make you more productive and, as long as you have the correct information, will ensure that there are no typos in important words or phrases. How to set it keyboard shortcuts Taking the business email example from above, here's how you can set keyboard shortcuts. Note: These instructions relate to iOS 6.1 (the latest version of the operating system.)

1. Open the Settings app (gray box with three cogs).
2. Select General followed by Keyboard.
3. Scroll down and select Add New Shortcut.
4. Enter the full word/phrase/sentence in the Phrase section. In this case you would enter your full email address.
5. Enter the shortcut letters that will be related to the Phrase. In this case you would enter beml.
6. Tap Save in the top-right of the window.

When entering shortcuts, it is a good idea to not use common letters or combinations that make up words. For example if you set a shortcut as 'mai', everytime you type 'mai', the phrase will be entered. To come up with a good shortcut, try using the first letter of the first word, a middle letter and the last. Or, you could enter three consonants or vowels in a row e.g., 'eee'.

How to edit keyboard shortcuts You may notice that when you navigate to the Keyboard section in the Settings app, there is a number of existing shortcuts. You can edit these by:

1. Opening the Settings app (gray box with three cogs).
2. Selecting General followed by Keyboard.
3. Tapping Edit and selecting the shortcut to edit from the Shortcuts box.
4. Editing the phrase and shortcut associated to it in the window that opens.
5. Pressing Save in the top-right of the window.

The next time you need to enter a phrase that you have setup a shortcut for, try entering the shortcut. This should make typing on the iPad a bit more efficient and save you time.

If you are looking to learn more about the iPad, or how using one can help improve your productivity at work, please contact us today.

The whole idea of a tablet is that it is mobile, you can take it everywhere. In order to make the tablet as mobile as possible, tablets like the iPad can be bought with the ability to connect to wireless networks. This has proven to be a popular feature, however you need to sign up for a separate data plan. The question is, how do you know which one?

Here's two ways you can figure out the areas covered by various wireless providers so you can get the most out of your data connection on your iPad.

Within the USA If you live in the US, you can install an app called Coverage. This app is a map of the United States that shows the network coverage of the major network providers - AT&T, Verizon, Sprint and T-Mobile.

When you install and open the app, you will be presented with a map and a panel where you can search for cities or your current location. You can also select which networks to show. The map covers all of the US including Hawaii, Alaska, US Virgin Islands and Puerto Rico, which makes it ideal for business users who travel throughout the US.

Because this app doesn't require an Internet connection, the data isn't 100% accurate, but from tests, it looks to be accurate enough for most users. USD$2.99 from iTunes.

Rest of the world If you aren't in the US, don't worry. Check out OpenSignal, a website that keeps an up-to-date map of wireless coverage around the world. You can search for 2G, 3G and 4G signal strength using an address or by selecting a country and city.

The map displays what OpenSignal calls a heat map - it's the signal strength in the area you are looking at. It will also show the NetworkRank based on the strongest signal of the providers. For example, select Sydney as your city and Australia as your country, and zoom into the North Sydney. You'll see that the map is covered in a haze that goes from blue to red. Blue indicates weak signal strength, while red represents strong. You'll also notice that Telstra Mobile is the strongest provider in this area.

This site can help you pinpoint which carrier to go with, based on your local area. It is also a good way to see if your provider has signal where you may be travelling.

A word of warning If you do have a data plan for your iPad, and plan to be traveling outside of your current location, it would be a good idea to consult the map or OpenSignal before you leave. There has been many stories of iPad users leaving their data plan on while traveling out of state or country, and receiving shockingly high mobile bills.

This is because if you leave your iPad connected to Data, it will connect to any compatible network e.g., AT&T users in the US will automatically connect to Rogers Wireless if they go to Canada. This is commonly referred to as roaming, and many networks charge extra for this. When traveling, it may be a good idea to just turn off your iPad's data connection.

You can turn your data connection off by:

1. Opening your iPad's Settings app by pressing the icon with the gears.
2. Tapping on Cellular Data which will be located on the right-hand menu bar.
3. Sliding the bar beside Cellular Data to Off.

If you are looking to integrate the iPad into your business, and would like help setting it up, please contact us today.

The iPad is arguably the most popular tablet. There are many reasons why, one of which is because of the wealth of great apps available. There are apps for almost every type of user, including businesses looking to be more efficient. A popular group of apps make typing on the iPad easier, because typing on the device can be a little challenging.

Here's two that help make typing on the iPad easier and more efficient.

Dragon Dictation When it comes to typing on a touchscreen, many users are not keen on typing longer messages or documents. It would be a lot easier if we could just dictate our thoughts. Dragon Dictation allows users to do just that.

The idea is, you can speak naturally into the mic and it will translate this into text. You can use it to dictate text messages, emails or even longer documents like blog posts or notes. This app does require network connectivity (3G or Wi-Fi), and will work on second generation iPads and newer devices. The app is free and can be downloaded by clicking this link.

TextExpander If you use your iPad to reply to emails, or find yourself consistently typing the same message, TextExpander is a great shortcut app that allows you to configure readymade messages that can be inserted into your text.

The way this works is you configure text shortcuts e.g., Response1, may contain an often used standard response. When you type the shortcut in a text field, the app will recognize it and input the full text.

TextExpander is a great way to make replying to messages more consistent and efficient. You just have to take the time to set up your abbreviations/shortcuts and related text. The app costs USD$4.99 and can be downloaded from iTunes, or clicking on this link (which will take you to the App Store.)

There are many productivity apps for the iPad, what are your favorites? Let us know, and if you would like to integrate the iPad into your daily routine, let us know as we have many potential solutions for your business.

One of the more popular business tools of 2012, and likely for 2013, is the iPad. While it was originally aimed at private markets, businesses of all sizes have been finding unique ways to integrate it into daily use. This has led to an increasing demand for business oriented apps, and developers are more than happy to oblige. One recent app makes managing files across different cloud storage providers far easier.

Readdle Documents is an app for iPad users that acts as a central platform that connects with cloud storage providers like Dropbox, Box, iCloud, Drive, etc. and allows users to keep their multiple services organized.

What exactly is Documents? Documents is an app that enables users to manage their various cloud services. This robust app also allows users to view Word documents, PDFs, listen to music and watch video stored on various services directly in the app.

The functionality doesn't stop there however, as you can also copy files from one service and move them to another directly in the app. No more having to download files from one and upload to another. You can also use this app to save web pages for reading at a later date, which could be useful if you are going to be away from data or Wi-Fi for an extended period of time.

There is one downside to the app: You can't edit documents. If you need to edit a document you have to do so in the app the document is stored in.

Will businesses benefit? If you use multiple cloud storage apps in your business, the Documents app will be beneficial in helping you access and manage files on the go. At best, this is an organizational tool to help make accessing files easier. One really positive element of this app that many businesses owners will like is that it's free. Another benefit is that you also have the option to password protect files.

While this app might be free, if you don't use cloud storage services this probably isn't the best app for you. However, there are enough features to benefit users of cloud services, making this app potentially valuable.

How do I get the app? Documents is available on the Apple App Store. Once you have downloaded the app onto your iPad, start it up and you'll be able to add your cloud services by clicking on Network (located on the left-hand menu) and selecting the service you use. Input your account information and you should be ready to go.

If you would like to learn more about Documents, or how the iPad can fit into your business, get in touch with us. We are happy to sit down with you and tell you more!

As technology continues to advance at an increased almost breakneck pace, most advances we see on a daily basis are largely aimed at retail consumers. A perfect example of this is Apple's iPad which was aimed at the domestic market on release and is now being readily adopted by business customers. One reason why the iPad is becoming so popular for businesses is because of the numerous apps that can help boost productivity while away from the office.

Here's some useful apps for the iPad that can help boost your productivity.

Document compatibility It's highly likely that your office uses a document production program that isn't made by Apple - Microsoft Office. Using another program to create documents and then spending time formatting on your work computer isn't a great productivity booster, but there are options.

If you do use Microsoft Office the iPad kind of supports Office documents through Apple's iWork. iWork does support Office files, however formatting and other things like fonts normally won't transfer over. This can be counter-productive.

While there will be a version of Microsoft Office heading to the iPad sometime in early 2013 (no set date yet), you're likely better off purchasing an app like Documents to Go which allows users to open, edit and create Office documents.

If you aren't doing serious work on the iPad and just need it for mobile document production, you can skip paying for an app and instead sign up for an outlook.com or Office 365 account. Doing so will give you access to cloud based versions of Word, PowerPoint, OneNote and Excel.

Not a Microsoft fan? There's also Google Drive. It's not 100% compatible with Microsoft Office  though as many functions and formatting won't transfer over properly. However, with solid word, spreadsheet and presentation programs it's a great option for Google users.

Notes Because of the iPad's size, it's a perfect tool to take notes on. There are literally hundreds of different note apps available for the iPad, some are great, others lack functionality. One of the most consistent is Evernote. Evernote is available for nearly every system, so a note made on your iPad can be accessed on your computer, iPhone, Android Device or even BlackBerry.

Evernote really excels when you need to take simple notes. There's also a number of excellent  add-on apps like Penultimate - which allows you to take handwritten notes - which make it a nearly all-in-one solution. The best part is: The basic app is free.

Sharing files When you are mobile with the iPad, you will no doubt need to share files with users. There are many different ways you can do this. The easiest way is to use an app like Dropbox or SugarSync which allows you to upload files and share them when needed. While you can upload most programs or files, you won't be able to edit some of these.

How most of these work is that you put a copy of the app on your hard drive which is essentially a folder. When you put files/folders into this folder, they will be uploaded to the cloud and allow you to access the files/folders from any device you have installed the app on.

There are many other apps available that can help boost your productivity. Have you found some that you can't live without? Let us know.

Cyber crime has been around since the very early days of the Internet and has it has become an increasingly serious problem as the number of Internet users has increased. This trend is likely to continue, and you can be guaranteed that you'll continue to see news about websites being hacked and valuable information exposed. One of the latest sites to be hacked is LivingSocial.

LivingSocial is a daily deals website that focuses on bringing bargains and original deals to users based on their geographical location. In late April, news broke that the website had suffered a massive cyber attack with 50 million accounts being compromised.

From the reports we have seen, the attack targeted accounts world-wide with only account holders in Thailand, Indonesia, South Korea and the Philippines being unaffected. An email sent out by Tim O'Shaughnessy, LivingSocial's CEO shortly after the incident said, "We recently experienced a cyber-attack on our computer systems that resulted in unauthorized access to some customer data from our servers. We are actively working with law enforcement to investigate this issue."

The company assured users that their credit card data had not been compromised, as they are kept in another database. Account passwords were also encrypted, which means they are harder to crack but not impossible.

What should you do? If you have a LivingSocial account, we recommend that you go and change your password immediately. This can be done by:

1. Going to LivingSocial's forgot your password page.

<li>Entering the email address you used to sign up for the account with. </li>

<li>Pressing Reset Password.</li>

<li>Checking your email for an email from LivingSocial and following the instructions in the email.</li>

It is advisable to pick a new password, one that is as different as possible from your old password and, as always, the longer, the better.

Is there anything I can to do protect my company? If you are a business owner who has websites that encourage customers to sign up for updates, accounts, etc. you may be wondering how you can keep your user's information secure from cyber attack. In truth, you can't keep your important information 100% secure, if a hacker is committed enough, they will be able to get the information they need or wreak the havoc they want to. But what you can do is to make it as hard as possible for cybercriminals to get your information. This could be as simple as using multiple databases to store different bits of information, or as complex as using the latest encryption methods and systems.

Each business is unique, and the best way to ensure your valuable data is secure is to work with an IT partner who takes the time to get to know your security needs and develop a solution that is as near to 100% secure as possible.

If you are worried about the security of your systems, contact us today. We may have the perfect solution that will meet your needs and budget.

Take a moment and think about your business and if you are prepared for a disaster. If you are like most business owners or managers you have some form of backup and maybe even a basic disaster recovery plan. While this is a start, recent big disasters around the world have proven that a simple backup is not enough. If you feel that your business is under prepared, there are steps you can take to fix that.

Here are five tips to help ensure that your business is fully ready for the next disaster.

1. Backup everything While it can be tempting to only backup the most important data and programs, it can be a chore to identify what is deemed to be important. Who knows, a file that is non-essential today may become essential in the future. If it is lost due to a disaster, this could prove to be a problem.

It would be a good idea to look for a backup solution that covers all data and programs. But, having a full backup solution isn't enough, you also need to ensure that recovery is easy and can be implemented quickly.

2. Look into tiered recovery Establishing a tiered recovery method means identifying the value and importance of existing systems and utilizing a recovery method that meets needs. It would be a good idea to identify mission critical systems and adopt a recovery method that can have these systems up and running as quickly as possible. From there you can tier different systems and match a recovery method. For example, archived files are likely not needed right away, so they can be recovered at a later date, using a slower recovery method.

3. Keep copies of all keys and licenses With the amount of software and programs businesses use on a daily basis growing, it would be a good idea to keep copies of the activation keys (the string of digits and letters you enter to activate the full version of software) and purchased licenses.

While many of these are now distributed electronically through email, there are still software developers that distribute keys by mail or with the physical install CDs. If you lose the codes in a fire, you will be out of luck and have to purchase the software again. This is an extra charge you likely don't want.

4. Pick the right recovery locations The best recovery plans offer numerous backup solutions which are hosted in different locations. A good provider knows this and will utilize data storage centers as far apart as possible. If you choose to backup your own data, it would not be a good idea to keep the backups in the office.

Similarly, if you are preparing for a big disaster, you likely have physical locations that you can move to if your main business location is damaged or destroyed. Optimal plans will have more than one location identified, and have them as far apart as possible. This will minimize the chances of losing full operations and increase your business's ability to bounce back quicker.

5. Match your recovery plan to your business There are so many different backup and recovery options that it can be tough to pick one. The best course of action is to look at your systems and how they work. If you operate strictly offline, a cloud based backup solution likely isn't your best bet. Or, if you operate fully in the cloud, a physical tape or hard disk backup may not be optimal.

If you are looking to beef up, or establish a disaster recovery plan, try working with an IT partner like us, who can help you find the optimal solution that can meet your needs and budget.

An interesting tech trend of the past couple of years is the increasingly diverse services offered by large companies. Take Microsoft for instance: You have email, Office, cloud storage, Xbox, Windows Phone, etc. These services are about as different as they come, but are all linked by your Microsoft Account. But having all of your eggs in one basket could pose a security threat, especially if your account has a weak password. This is why Microsoft recently introduced a two-step verification to make it harder for hackers to gain access to your Account.

Below is an overview of the two-step verification system Microsoft has recently implemented.

What is it? If you use any of Microsoft's products, you likely have a Microsoft Account. This account is what you use to access SkyDrive, Outlook, Skype, Office or even the Xbox. The whole idea of this is that you have one account for all of Microsoft's products and services.

While this is great (you only have to remember one username and password), it can be a security issue. If a hacker gets into your account, they could have access to all of your personal information. Microsoft realizes this and has recently introduced two-step verification, a new Microsoft Account feature that beefs up your account's security.

Two-step verification is a feature that will ask you additional questions when you try to log in to your Microsoft Account. For example, you may be asked to enter a PIN or phrase that is sent to your phone. If you have used your credit card at the Microsoft Store, or on an Xbox in the past year, you have likely seen this feature in action. Now, Microsoft has extended it to your account.

This new feature is not mandatory for your Microsoft Account, so you have to sign up for it. But It is a good idea to consider enabling this function on your account, especially if you have sensitive information stored online. While this won't make your account 100% hack proof, it will drastically cut down the chance of a hacker gaining access.

How to set up two-step verification Microsoft has made it really easy to enable this security measure. You can do so by:

1. Going to https://account.live.com/proofs/Manage and logging into your Microsoft Account.
2. Selecting your phone number and Text from the drop down menu and pressing Next on the window that opens to receive a text message with a code. If you don't see this option, you should be taken directly to they account management screen
3. Entering the code you get on your mobile device and pressing Submit.
4. Clicking on Security Info under Overview.
5. Selecting Set up two-step verification followed by Next.
6. Picking from how you would like to receive verification codes (Authenticator app, Phone, or another email account). We recommend the app, which you can download onto your mobile device.
7. Following the instructions on the screen and entering the code that is sent your the option you selected above, and pressing Next.

Your account should now have two-step verification. The next time you log in, you will be asked to verify the login using the option your selected. For example, if you selected a text message, you will receive a text on your phone with a code.

If you would like to learn more about your Microsoft Account and security measures you can take to, please contact us today.

One of the most common elements of small businesses is the point of sale system. Many businesses use the traditional setup of a cash register, cash drawer, printer and inventory management system. These systems have historically been the last to be upgraded. There’s a new app for the iPad however that’s out the change this.

The system is called Square and is a series of apps that turn your iPad into a point of sale system, similar to standard touch screen point of sale systems already in use by many small businesses.

How Square works There are essentially three different aspects to the Square system. The central aspect is the iPad app called Square Register. You, the shop owner, install the app and begin by adding your inventory. You set the price, sales tax and the category the item belongs in. When a customer wants to buy something, your employee selects the item and starts the transaction. As you can connect both a printer and cash drawer to the system, it works just like any other point of sale system.

The second aspect of the Square system is the card reader. The vast majority of customers prefer to use debit, credit or ATM cards instead of cash. For these situations, Square provides a card reader that plugs into the iPad’s headphone jack. Simply swipe the card through the reader, as you would with normal systems. What’s cool about this is the card reader also works on Android and iPhones, which makes the system portable.

The third aspect is rewards. Using Square Register you can set up a rewards program for return customers, while providing them with yet another way to pay. The client downloads the Pay with Square app, links their credit card to the app and is able to open a tab with you. When they buy something, you can bill their account directly. When they use the app to pay for something, the reward program is updated and they receive a receipt by email or SMS.

What’s the catch? While Square sounds like a viable system, and is a theoretically great idea, there are some things you should be aware of. First, merchants pay a flat transaction fee of 2.75% each time a card is swiped. If you manually enter a payment, or if a customer uses cash, the fee is slightly higher. While this may seem a bit steep, the upside to it is there’s no monthly fee or commitment. you just pay the flat fee.

The other thing to be aware of is Square does put holds on transactions of over USD $1,000 if the credit card information is keyed in, this is a weekly limit. In other words, if an employee manually enters a credit card number for a purchase of $1,500, $500 will be held by Square for 30 days. This isn’t ideal for businesses that manually enter credit card numbers.

This system is a good option for the small business owner looking to replace their current point of sale system, while at the same time integrating the iPad into their business environment. This is also a good option for a company looking to mobilize their business. If you have any more questions about Square or other similar options for the iPad please contact us.

Meaningful Use Stage 2 begins on January 1, 2014, and while many health-care providers have implemented electronic medical records (EMRs) in preparation, stumbling blocks exist. Here are three of them.

Getting patients to use portals. More than 50% of patients seen during the reporting period must receive timely online access to their health information, which means within four business days. Additionally, more than 5% of patients seen in that period must actually, "view, download, or transmit to a third party their health information."

Exchanging data. Health-care providers must provide a summary-of-care record for more than 50% of transitions of care and referrals, and for 10% of those transitions, the summary must be transmitted electronically. Moreover, at least one exchange must occur with a recipient who uses a different EMR. And, the data must be able to be generated in a specified format.

Creating medication and lab orders. More than 60% of medication orders and 30% of lab test orders must be done electronically, and test orders will involve new workflows in many practices.

While these three potential stumbling blocks may seem large, there is some good news: Stage 2 shouldn’t be burdensome for health-care providers who attested in Stage 1, as you’re essentially just demonstrating a higher level of use. If you are preparing for Stage 2, and are worried about potential challenges, contact us today to see how we can help make the tranistion smooth and worry free.