Career Opportunities
Updated April 27, 2010
We are currently looking for a Technician. The details on the job are posted below.
Technician
Results Expected
- Maintain network/computers at customers locations to industry standards
- Troubleshoot various computer/network problems at customers locations in a timely manner
- Interface with customers, identify their concerns and find solutions to achieve customers satisfaction
- Utilize ConnectWise to report status & document progress of service requests in real-time.
- Utilize ConnectWise to properly document problems & solutions Maintain professional and relaxed attitude in high pressure situations
Position Responsibilities
- Travel to customers locations to fix various problems
- Keep current of new updates and industry trends
- Attend training sessions
- Arrive at customer’s location or SSI office on time
- Keep customers informed of work being performed and changes to original plan and time
- Troubleshoot problems and research solutions while protecting customers data
- Diagnose problems, inform customers of possible solutions, and implement solutions while maintaining communication with customer
- Verify current antivirus, backup and MS patches
- Install new hardware and software for customers
- Maintain supply of misc parts as per supply list
- Have reliable transportation, transport material when necessary
- Call COO if unable to meet customer demands
Technical Abilities Necessary
- MSCDT certified or equivalent skill level
- Troubleshoot Windows OS and Desktop Software
- Installation & troubleshooting of new software and upgrades, OS upgrades and patches
- Computer & peripheral setup
- Troubleshooting hardware, software & network issues at a desktop level
- Install, configure & troubleshoot desktop data backup and recovery
- Virus, Spyware and worm removal and repair
Term of Position
- 90 Day Probationary period extending 9 months with satisfactory review
- Thereafter quarterly reviews with annual contract review
- Commission reviews as needed
Please send your resume, including salary requirements, to
ServiCorps Systems, Inc.
100 E. Thousand Oaks Blvd.
Suite 115
Thousand Oaks, CA 91360, via Fax to 818-475-5267 or E-mail to Info@ServiCorps.net. No Phone Calls Please.
Learn why ServiCorps is the correct choice to manage your networked environment. Also, learn how to schedule a FREE on-site network audit and evaluation to show you how ServiCorps can become your true Virtual IT Department!
